December 1, 2006 - An Apple customer was shocked, when he discoverd that the Macbook he bought from the London Apple Store, for his 11 yr. old daughter was full of pornographic images.

In an interview, over IM, a friend discusses the incident.

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RKH: me mate just bought a "refreshed" Macbook from the Apple Store here in London, turned it on once he got home and found porn on the desktop

fakeout: how refreshing!

RKH: apple sells "refreshed" machines at a 15% discount

fakeout: It's supposed to be clean of everything I assume, including porn

fakeout: What kind of porn was it?

RKH: didn't say

fakeout: how much porn?

RKH: just said there was a "desktop full of JPGs"

fakeout: How does he feel about it?

RKH: he's pretty shocked, he bought it for his 11-year old daughtre

RKH: daughter

fakeout: Is he going to complain?

RKH: he filed a complaint with the OfCom ombudsman

RKH: and he's going to call his MP tomorrow

fakeout: MP?

RKH: member of Parliament

fakeout: Not going to talk to Apple?

RKH: OFCOM will handle that part

RKH: a government agency tends to have more power than individual consumers

fakeout: That's cool they will go to bat for him

RKH: they go to bat for anyone who complains about a company

fakeout: We should get one of those over here

RKH: Carphone Warehouse got a L5mil fine for overcharging VAT on purchases a few years ago.

fakeout: it would be great to get a photo of the desktop with the jpgs on it

RKH: he reformatted the drive and reinstalled OS X from his Tiger CD